Hi. Paganopolis a secure online store offering Pagan/Heathen products for your personal path of exploration and enjoyment.
Our contact information
By standard mail:
1000C Park Central Ave.
Nicholasville, KY, 40356
(859)382-1560 (between 9:00 a.m. and 8:00 p.m. EST)email@example.com
Paganopolis currently accepts MasterCard, Visa, Discover, and Paypal payments.
Paganopolis is required to charge Kentucky sales tax on orders to be delivered to addresses within the State of Kentucky. The customer is solely responsible for all sales tax (or other taxation) on orders shipped to any other state or out of the country.
Order Acceptance Policy
Paganopolis reserves the right to accept or decline your order for any reason. We also reserve the right to alter the price of all items we carry at any time, as stated by our policy: Prices Subject to Change without Notice.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, product information received from our suppliers, etc, Paganopolis will attempt to contact you by phone or email before canceling the order or item that is incorrect.
Information on our web site is updated daily and every attempt will be made to have the most current information available.
Prices are subject to change without notice. Every attempt to will be made to keep the prices listed on our website accurate and up to date.
Back Order Policy
When any item is put on backorder here at Paganopolis, we will ship it out to you as soon as it comes in. However if the value of the merchandise is under $5.00 we will drop the missing item from your order and notify you to reorder the item if you desire, along with an estimated due date of its arrival.
RETURNS: If you want to return a product to Paganopolis you must contact us within 30 days of receipt by emailing Returns@Paganopolis.com or by calling us at 1-859-382-1560. You must have the original invoice number to refer to. Paganopolis will only accept items for return that are approved and given an RMA (return merchandise authorization) number. Returns will be subject to a 15% restocking fee.
Due to the increase in shipping costs we reserve the right to bill you for all shipping fees billed to us due to a package being returned or refused without prior approval.
DAMAGES: If you are missing any merchandise from your order, or have received damaged items, put the package aside and contact us within 10 days so we may get the issue resolved in a timely manner. Paganopolis will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No merchandise will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, Fed Ex, Etc…) will be the responsibility of Paganopolis.